Medlord LLC (“Medlord,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our websites, online stores, and related services.
This Privacy Policy explains what information we may collect, how we use it, how we may disclose it, how we protect it, and the choices and rights available to you.
Our mailing address is:
Medlord LLC
336 36th Street
Unit 382
Bellingham, WA 98225
United States
Email: admin@healthmegamall.com
Telephone: (855) 591-1911
By accessing or using our website, you acknowledge that you have read this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information.
Information You Provide Directly
We may collect information that you voluntarily provide when you:
- create an account;
- place an order;
- request information;
- contact customer service;
- subscribe to email communications;
- submit a review or other content;
- participate in a promotion or survey; or
- otherwise communicate with us.
This information may include your name, email address, telephone number, billing address, shipping address, account information, order history, and communications with us.
Payment Information
When you make a purchase, payment information may be processed by our payment-processing providers. Depending on the payment method used, we may receive limited information necessary to confirm and administer your transaction.
We do not intentionally retain complete credit-card numbers or security codes after payment processing is completed, except where retention is required or permitted by law or where you have specifically requested that information be retained.
We encourage you not to send complete credit-card numbers or other highly sensitive financial information to us by ordinary email.
Information Collected Automatically
When you visit our website, certain information may automatically be collected by our web servers, hosting providers, security systems, analytics services, or other technologies.
This information may include:
- IP address;
- domain name;
- browser type and version;
- operating system;
- device information;
- referring website or URL;
- pages viewed;
- dates and times of visits;
- approximate geographic information derived from IP address;
- website interactions; and
- information concerning technical errors or security events.
We may use this information to operate, maintain, secure, analyze, and improve our website and services.
2. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small data files stored on your device that allow a website to recognize a browser or maintain information between visits.
We may use cookies for purposes including:
- maintaining shopping-cart and session information;
- keeping users signed into their accounts;
- remembering preferences;
- improving website functionality;
- analyzing website traffic and performance;
- preventing fraud and improving security; and
- supporting other legitimate business purposes.
Some cookies may be provided by third-party service providers that perform services on our behalf.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website, including shopping-cart or account features.
3. How We Use Personal Information
We may use personal information for purposes including:
- processing and fulfilling orders;
- processing payments;
- shipping products;
- communicating with customers about orders;
- providing customer service;
- maintaining customer accounts;
- responding to questions and requests;
- sending transactional communications;
- detecting and preventing fraud, abuse, and unauthorized activity;
- maintaining website security;
- improving our website, products, and services;
- understanding website usage and performance;
- complying with legal obligations;
- enforcing our agreements and policies; and
- other purposes disclosed to you at the time information is collected or otherwise permitted by applicable law.
4. Email Communications
We may send transactional emails relating to purchases and accounts, including order confirmations, invoices, shipping notifications, password or account notices, and other service-related communications.
These communications are necessary to administer your transactions and generally cannot be opted out of while you maintain an account or have an outstanding transaction.
If you receive promotional emails from us, you may unsubscribe by using the unsubscribe mechanism included in the communication or by contacting us at admin@healthmegamall.com
Unsubscribing from promotional communications will not prevent us from sending necessary transactional or service-related communications.
5. Telephone Communications
If you provide your telephone number in connection with an order or customer-service request, we may use it to communicate with you regarding your order, account, delivery, customer service, or other transaction-related matters.
We do not use telephone numbers for promotional telemarketing unless we have an appropriate legal basis or permission to do so.
6. Information Sharing and Disclosure
Medlord does not sell your personal information for money to third parties.
We may, however, disclose personal information to service providers and other parties when reasonably necessary to operate our business and provide services to you.
These parties may include:
- payment processors;
- credit-card and payment networks;
- website hosting providers;
- shopping-cart and ecommerce service providers;
- shipping and delivery companies;
- order-fulfillment providers;
- information-technology and security providers;
- email and communications providers;
- customer-service providers;
- accounting, legal, and professional advisers;
- analytics providers; and
- governmental authorities or other parties when required or permitted by law.
Service providers receiving information from us are expected to use it for the purposes for which it was provided or as otherwise permitted by applicable law.
We may also disclose information when reasonably necessary to protect our rights, property, customers, website, or business; investigate fraud or security incidents; enforce our agreements; or comply with a subpoena, court order, governmental request, or other legal obligation.
7. Business Transfers
If Medlord LLC is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, dissolution, or other corporate transaction, personal information may be transferred as part of that transaction, subject to applicable law.
8. Third-Party Websites and Services
Our website may contain links to websites, applications, payment services, social-media platforms, manufacturers, or other third parties.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Our website may use encryption technologies, including HTTPS/TLS, when transmitting information.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
Please do not send highly sensitive information, such as complete payment-card information, through ordinary email.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business and financial records, resolving disputes, preventing fraud, enforcing agreements, complying with legal obligations, and protecting our legitimate business interests.
The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable law and our record-retention practices.
11. Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:
- request access to personal information we maintain about you;
- request correction of inaccurate information;
- request deletion of personal information, subject to legal exceptions;
- request information about how your personal information is collected, used, and disclosed;
- opt out of certain marketing communications;
- object to or restrict certain processing; and
- exercise other rights provided by applicable privacy law.
To submit a privacy request, contact us at:
We may need to verify your identity before completing certain requests. This is intended to protect your information from unauthorized disclosure.
We will respond to valid privacy requests within the time required by applicable law.
12. California Privacy Rights
If you are a California resident, California privacy laws may provide you with additional rights concerning your personal information.
Depending on whether Medlord is subject to the applicable requirements, these rights may include rights to know, access, delete, correct, and opt out of certain sales or sharing of personal information, as well as other rights provided by California law.
California law contains exemptions, thresholds, and other limitations. Not every business or every category of information is subject to every provision of the California Consumer Privacy Act.
California residents may contact us at admin@healthmegamall.com to submit a privacy request.
We will not discriminate against you for exercising privacy rights to which you are legally entitled.
13. Consumer Health Information
Some products offered through our website may relate to nutrition, wellness, dietary supplements, or other health-related subjects.
We do not ask customers to provide medical records or detailed medical histories in order to purchase ordinary products through our website. Nevertheless, information you voluntarily provide to us may sometimes reveal or permit inferences about your health or wellness.
We will handle such information in accordance with applicable law and this Privacy Policy.
We do not sell consumer health data.
We do not use information about a person’s health to make medical diagnoses or provide medical treatment.
If you voluntarily provide health-related information when contacting us, please provide only information that is reasonably necessary to address your inquiry.
14. Washington Consumer Health Data
Washington residents may have additional rights regarding consumer health data under applicable Washington law.
Where applicable, these rights may include rights to request access to or deletion of certain consumer health data and to exercise other rights provided by law.
Requests may be submitted by contacting admin@healthmegamall.com
Where Washington law requires a separate Consumer Health Data Privacy Policy, that policy will be provided separately and prominently on the applicable website.
15. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us so that we can investigate and, where appropriate, delete the information.
16. International Customers
Medlord LLC is located in the United States, and personal information may be processed or stored in the United States or other countries where our service providers operate.
Privacy and data-protection laws may differ between countries.
If you access our website or purchase products from outside the United States, you acknowledge that information may be transferred to and processed in the United States and other countries, subject to applicable law.
We will take reasonable steps required by applicable law when transferring personal information internationally.
17. Do Not Track and Global Privacy Controls
Certain browsers and devices provide privacy signals or controls concerning tracking or the sharing of personal information.
Where required by applicable law, we will honor legally recognized privacy signals, including Global Privacy Control (GPC), in accordance with applicable requirements.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or information practices.
When we make changes, we will post the updated Privacy Policy on this website and update the “Effective Date” shown at the beginning of the policy.
If a material change is made that requires additional notice or consent under applicable law, we will provide that notice or obtain consent as required.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our handling of personal information, please contact us:
Medlord LLC
336 36th Street
Unit 382
Bellingham, WA 98225
United States
Email: admin@healthmegamall.com
Telephone: (855) 591-1911
We will make reasonable efforts to investigate and respond to privacy-related inquiries.
If you believe we have not adequately addressed your concern, you may also have the right to contact the appropriate privacy or consumer-protection authority in your jurisdiction.